• Optimizing the Customer Experience

    Blink Research collects and analyzes detailed feedback about the Customer Experience and Employee Performance and converts it into actionable intelligence.

    OUR SERVICES

  • Impressions can form in the blink of an eye.

    Customers are forming opinions about your business from the moment they open your door.

    Blink Research helps you create superior customer experiences to drive revenue growth and strengthen your brand.

    ABOUT BLINK RESEARCH

Who benefits from our solutions?

  • Hospitality

  • Public Sector

  • Sports & Entertainment

  • Other Industries

INDUSTRY EXPERIENCE

Looking for a side gig?

Have an eye for detail?

Become a Mystery Shopper and earn cash, get free meals and drinks, and help local businesses thrive!

“Blink Research has been an essential strategic partner for my company for over 10 years. Besides producing great results that help us enhance and fine-tune our customer experiences, Marc's individualized attention and quick responses to our ever-changing needs has made the program highly successful. You can count on Blink to deliver, and that is why we continue our relationship year after year.”

“…Execution of the programs has been timely, accurate, data rich and cost effective. I see Blink Research as a partner in our delivery of the absolute best in client service.”

Blink Research serves clients in all sectors with a national network of qualified evaluators.

Iconic D.C. Restaurant Group Manages Risk with Alcohol Compliance Mystery Shops.

Restaurants and bars use Blink Research as a risk management tool to ensure that bartenders and servers remain vigilant in checking IDs.