Public Sector
Blink’s COVID-19 Restaurant Audits Help Restaurants “Stay Safe and Stay Open”
Blink Research is committed to helping restaurants do everything they can to survive and prosper. To help our restaurants STAY SAFE and STAY OPEN, Blink has added a COVID-19 Restaurant Audit to all of our restaurant and bar mystery shopping reports. The goal is to help restaurants manage COVID-19 risks by providing objective, third-party monitoring…
Read MoreNightmare on E Street: Scary Customer Service at Feds’ Retirement Program
A new report from the Inspector General (IG) of the federal government’s Office of Personnel Management (OPM) paints a gruesome picture of the poor customer service retirees encounter when trying to call the federal workforce retirement program’s information office. An October 28, 2016 Washington Post article summarizes some of the findings, including alarming statistics about…
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