Restaurants & Bars
Blink Blog: 8 Benefits of Restaurant Mystery Shopping You Don’t Get from Yelp Reviews
Blink Research’s experienced professionals have managed Mystery Shopping programs for many different types of restaurant groups, including fast casual, pizzerias, saloons, barbecue joints, and fine dining establishments.
Our mystery shoppers receive detailed instructions on exactly what to do and observe when they visit your restaurants – from what questions to ask when they call to make a reservation, to identifying suggestive selling by the servers, to evaluating the integrity of the bartenders.
Social Analytics for Restaurants
Let Blink Research comb social media for feedback on your restaurants, analyze the data, and send you a detailed monthly report highlighting the major themes and actionable insights.
Things we can do for the Restaurant & Bar Industry
Make employee performance and superior customer experience a source of competitive advantage.
Identify training opportunities, strengths and weaknesses at all locations.
Manage risk by evaluating employees’ compliance with alcohol laws, and loss prevention rules and guidelines.
Perform a critical, consistent quality control function as the company continues to grow and add locations.
Recognize and reward top-performing employees and managers.
Restaurant Owners! Receive a Free Sample Mystery Shopping Questionnaire!
Please provide the following information and we will email you sample questionnaires you have requested.
